Privacy Policy
General Provisions
This privacy policy outlines how we collect, process, store, and protect personal information of users on our website. By using the website, you agree to the terms outlined in this document. The administration is committed to safeguarding user data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). This policy applies to all data collected through the website and related online tools.
What Information We Collect
We collect personal and technical information directly from users and automatically through the website. This includes:
- Name and surname
- Email address
- Country and city of residence
- Device type and browser information
- IP address and geolocation
- Activity logs and page interaction data
- Data provided through contact forms
- Deliver mobile and internet package services
- Provide user support and respond to inquiries
- Analyze site usage for optimization and user experience
- Improve service quality and reliability
- Inform users about functional updates
- Ensure legal compliance and security
How We Use Information
We use collected data to:
Data Protection and Retention Period
User data is protected through technical and organizational measures designed to prevent unauthorized access, disclosure, alteration, or destruction. Personal data is stored only as long as necessary for the purposes outlined above or as required by law. Upon expiration of the retention period, data is deleted or anonymized in accordance with secure disposal practices.
Third-Party Data Sharing
We do not sell or disclose personal data to unauthorized third parties. Data may be transferred to trusted processors such as hosting providers and analytics services under strict confidentiality agreements. All transfers comply with applicable data protection laws. If international transfers occur, appropriate safeguards such as Standard Contractual Clauses are implemented.
Use of Cookies
The website uses cookies to enhance user experience, gather analytics data, and support website functionality. Cookies may include session cookies, persistent cookies, and third-party cookies. You can manage cookie preferences through your browser settings at any time.
User Rights
You have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent or object to processing where applicable. Requests regarding your rights can be submitted through the website’s contact form. We will process requests within the time limits required by law.
Policy Changes
We reserve the right to update this privacy policy at any time. Changes will be published on the website with updated revision dates. We encourage users to review this policy periodically for any modifications.
User Consent
By continuing to use the website, you confirm that you have read and understood this privacy policy and consent to the collection and use of your data as described herein.
🏢 ConnectLine
📍 Office 301, Al Otaiba Tower, Khalifa Street, Abu Dhabi, United Arab Emirates
📞 +971 2 975 6884